Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform. By using our services, you acknowledge that you have read and understood this policy and consent to our use of cookies as described herein. This policy is designed to help you understand what cookies are, how we use them, and the choices available to you regarding their management.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our website or use our gaming platform. These files contain information that is transferred to your device’s hard drive and stored there for a specific period. Cookies enable our website to recognise your device and remember information about your visit, such as your preferred language, login status, and gaming preferences.
Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable functions to cookies. These technologies help us provide you with a personalised and secure gaming experience while ensuring our platform operates efficiently and safely.
Types of Cookies We Use
We utilise various categories of cookies to enhance your gaming experience and ensure platform security. Each type serves specific purposes essential for our casino operations:
- Essential cookies that are necessary for basic website functionality and account access
- Performance cookies that collect information about how you interact with our games and platform
- Functional cookies that remember your preferences and settings
- Analytics cookies that help us understand user behaviour and improve our services
- Security cookies that protect against fraud and maintain account safety
- Marketing cookies that deliver relevant promotional content and offers
Essential Cookies
Essential cookies are fundamental to the operation of our casino platform and cannot be disabled without significantly affecting your ability to use our services. These cookies enable core functionalities such as user authentication, account security, and payment processing. They ensure that you can access your account, place bets, and withdraw winnings securely.
Essential cookies also maintain your login session, prevent unauthorised access to your account, and enable communication between your device and our servers. Without these cookies, many features of our platform would not function properly, and your gaming experience would be severely compromised.
Performance and Analytics Cookies
Performance cookies collect anonymous information about how visitors use our website and gaming platform. This data helps us understand which games are most popular, identify technical issues, and optimise our services for better performance. We use this information to improve loading times, enhance game functionality, and ensure smooth operation across different devices and browsers.
Analytics cookies provide insights into user behaviour patterns, helping us understand how players navigate our platform, which features they use most frequently, and where they encounter difficulties. This information is crucial for maintaining high service standards and developing new features that meet our users’ needs.
Functional Cookies
Functional cookies remember your preferences and choices to provide a more personalised gaming experience. These cookies store information such as your preferred language, currency settings, game favourites, and display preferences. They ensure that your personalised settings are maintained across different gaming sessions and devices.
These cookies also remember your communication preferences, such as whether you wish to receive promotional emails or notifications about new games and bonuses. By storing these preferences, we can tailor your experience to match your individual gaming habits and interests.
Marketing and Advertising Cookies
Marketing cookies enable us to deliver relevant promotional content and advertisements based on your interests and gaming activity. These cookies track your interactions with our promotional materials and help us measure the effectiveness of our marketing campaigns. They ensure that you receive offers and bonuses that are most likely to interest you.
We may also use these cookies to limit the number of times you see particular advertisements and to measure the success of our advertising campaigns. This helps us provide more targeted and relevant marketing communications while avoiding excessive promotional content.
Third-Party Cookies
Our platform may use third-party cookies from trusted partners who help us provide our services. These include payment processors, game providers, customer support tools, and analytics services. Third-party cookies are subject to the respective privacy policies of these external providers, and we recommend reviewing their policies to understand how they handle your data.
We carefully select our third-party partners to ensure they maintain high standards of data protection and security. However, we cannot control how these third parties use cookies, and you should review their individual cookie policies for complete information about their practices.
Cookie Management and Control
You have several options for managing cookies on our platform. Most web browsers allow you to control cookies through their settings, where you can view, delete, or block cookies according to your preferences. You can also set your browser to notify you when cookies are being used or to automatically reject certain types of cookies.
- Chrome: Access Settings > Privacy and Security > Cookies and other site data
- Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Navigate to Preferences > Privacy > Manage Website Data
- Edge: Visit Settings > Site permissions > Cookies and site data
Legal Basis and Data Protection
Our use of cookies complies with UK data protection legislation, including the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations. We process cookie data based on your consent, our legitimate interests in providing secure gaming services, and our legal obligations as a regulated gambling operator.
We implement appropriate technical and organisational measures to protect cookie data and ensure it is processed securely. Personal data collected through cookies is handled in accordance with our Privacy Policy and relevant data protection laws.
Last updated: January 2024